Susan has more than 30 years of experience as a registered nurse, with a clinical specialty in infection control. She also has training and expertise in disability-related civil rights, including the ADA, the Rehabilitation Act, the federal Fair Housing Act, and the Air Carrier Access Act, and expertise in service animal issues.
Susan formerly served as the Director of Delta Society National Service Dog Center and now is owner of Duncan Consulting. Duncan Consulting is based in the state of the state of Washington, but consults all over the world.
Ms. Duncan provides policy, practices and accessibility solutions to the public and private sectors via consultations, project work, and expert witness services. She has held assignments as adjunct faculty for healthcare and public policy at U.S. and foreign universities, and her published works include technical support, articles in peer reviewed professional journals, textbooks chapters, employee education curricula, federal petition for rulemaking, and guidance documents issued by local, state and federal departments.
Clients include the US Departments of Justice, Transportation, Education, and Housing & Urban Development; the National Council on Disability; the Veterans Administration; National Institutes for Health; the Centers for Disease Control and Prevention; Transportation Security Administration; the Smithsonian Institutions and National Zoo; the Kennedy Center; DBTACs; New York City Taxi and Limousine Commission; state Centers for Independent Living; Universal Studios; Microsoft; and the governments of Japan, Spain, and Canada.
Ms. Duncan sits on national and international advisory committees focused on healthcare, accessibility, and service animal training and use.
She has multiple sclerosis and has trained her own service dogs for mobility and guide work
Please visit http://www.cilsflablog.org/
